Privacy policy

This privacy policy explains how StrikeOps Inc. (“StrikeOps”, “we”, “us”) collects, uses, discloses and protects personal information you provide through this website (www.strikeops.ai). It applies to this marketing website only; personal information processed within the StrikeOps platform is governed by your customer agreement and our data processing terms.

We handle personal information in accordance with the Australian Privacy Act 1988 and the Australian Privacy Principles, and, where applicable, the EU/UK GDPR for visitors in those regions.

Information we collect

Information you give us

When you submit the “Talk to sales” form, we collect your name, work email, firm name, team size, optional region, and any message you include. If you email us, we receive your email address and message contents.

Information collected automatically

When you visit the site we may collect limited technical data such as your IP address, device and browser type, pages viewed, and referring site. We use a privacy-focused, aggregate analytics service to understand site usage; it does not build advertising profiles of you.

Cookies

This site uses only the cookies strictly necessary to operate and secure it. We do not use third-party advertising or cross-site tracking cookies. [Confirm cookie inventory with counsel and update this section.]

How we use your information

• To respond to your enquiry and discuss licensing StrikeOps;
• To operate, secure, maintain and improve the website;
• To detect and prevent fraud, abuse and security incidents;
• To comply with our legal obligations.

Where the GDPR applies, our legal bases are your consent, our legitimate interests in operating our business and responding to enquiries, and compliance with legal obligations.

How we share your information

We do not sell your personal information. We share it only with service providers who help us run this website and respond to you, for example, our website hosting and content-delivery provider, our email-delivery provider, and our analytics provider, each bound to handle it only on our instructions. [List specific sub-processors here, or link a sub-processor register, as advised by counsel.] We may also disclose information where required by law or to protect our rights.

Our public status page at status.strikeops.ai is hosted by a third-party status-page provider. It requires no account and we publish no personal information there; the provider processes only the basic connection data (such as IP address and browser type) needed to serve the page.

International transfers

Our service providers may process data outside your country, including outside Australia. Where we transfer personal information internationally, we take steps to ensure it remains protected, including using providers that offer appropriate safeguards. [Confirm transfer mechanisms with counsel.]

Data retention

We keep enquiry information for as long as needed to respond to you and for our legitimate business and legal record-keeping purposes, then delete or de-identify it. [Specify concrete retention periods.]

Security

We take reasonable technical and organisational measures to protect personal information against loss, misuse and unauthorised access. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Your rights

Subject to applicable law, you may request access to, correction of, or deletion of your personal information, and may object to or restrict certain processing. To make a request, contact us using the details below. You may also withdraw consent where processing is based on consent.

Children

This website is intended for businesses and is not directed at children. We do not knowingly collect personal information from children.

Changes to this policy

We may update this policy from time to time. We will post the updated version here and revise the “last updated” date above.

Contact us

For privacy questions or requests, contact privacy@strikeops.ai, or write to [registered business address]. If you are in Australia and are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).