Support that respects your isolation
Offensive security work is too sensitive for screenshots in a public chat. StrikeOps support is built to help you without ever holding standing access to your data.
In-product secure help
Raise a request from inside your authenticated, isolated environment, so your context stays in your cell, never pasted into a public chat.
Knowledge base & guides
Self-serve answers, how-tos and product guides, so the routine never needs a ticket.
Browse the docsStatus & incidents
Live platform status with proactive incident updates, so you're never guessing.
View statusReport a vulnerability
Found a security issue? Disclose it directly to our security team.
security@strikeops.aiGuided onboarding
Get operational fast with a guided first-run setup: keys, brand, templates and your first engagement.
Talk to salesSend us a message
Have a general question about StrikeOps, your plan or getting started? Send it here and our team will get back to you, usually within one business day.
This form is for general, non-sensitive questions. Anything touching client data, findings or an active engagement should be raised through in-product ticketing, so it stays inside your isolated environment.
We help you, without being able to see your data
The isolation that protects your clients doesn't switch off when you open a ticket.
No standing access
Support cannot see your engagements, findings or client data. Your isolation holds even while we help you.
Audited break-glass only
If a request genuinely needs access, it's time-boxed, requires your approval, is fully logged, and you're notified.
Secure by channel
Tickets are raised from inside the product, so sensitive context never travels through public channels.
Need tailored support for your operation?
Every plan includes email support, the knowledge base and in-product ticketing. Enterprise teams can arrange tailored support and a dedicated security liaison.
Questions before you start?
We're happy to help. Reach us at support@strikeops.ai, or book a demo to see StrikeOps in action.
Open for business, licensing to offensive security firms now.